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Disclaimer
Effective Date: March 15, 2026 | Last Updated: March 15, 2026
This Disclaimer applies to your use of the MOTRaxis and MOTRaxis Workshop mobile applications and platform (the "Service") operated by Softwairz ("we", "us", "our"). Please read it carefully alongside our Terms of Service and Privacy Policy.
In plain language: MOTRaxis is a platform that helps workshops record service history and helps vehicle owners track their vehicles. We work hard to make the information useful and reliable, but we want to be transparent about what our data can and cannot tell you.
1. Vehicle History Information Accuracy
The vehicle service history displayed on MOTRaxis is based on records entered by participating workshops through the platform. While we require workshops to maintain accurate records, please be aware of the following:
- Vehicle history on MOTRaxis reflects only services recorded through the platform. It may not include maintenance performed at workshops that do not use MOTRaxis, work done by the vehicle owner, or services performed before the vehicle was registered on the platform.
- A vehicle showing limited history on MOTRaxis does not necessarily indicate poor maintenance — it may simply mean the vehicle was serviced elsewhere.
- MOTRaxis does not independently audit or verify the accuracy of individual service records entered by workshops. Records reflect information as submitted by the servicing workshop.
- If you are purchasing a vehicle, the MOTRaxis history report is a helpful reference but should be used alongside — not as a replacement for — a professional pre-purchase inspection by a qualified mechanic.
2. Health Score Limitations
The MOTRaxis Health Score is a proprietary estimate designed to give vehicle owners a general sense of their vehicle's maintenance standing. Important limitations include:
- The Health Score is calculated based on available data within the MOTRaxis platform, including service frequency, mileage patterns, and adherence to recommended service intervals. It does not account for services performed outside the platform.
- The Health Score is not a substitute for a professional mechanical inspection, diagnostic test, or safety certification.
- The Health Score does not assess the actual mechanical condition of the vehicle. A high Health Score indicates consistent recorded maintenance, not the absence of mechanical issues.
- The algorithm may be updated from time to time, which could cause Health Score values to change even without new service activity.
- Do not rely solely on the Health Score when making decisions about vehicle purchases, insurance, or safety.
3. Verified Badges
MOTRaxis may display "Verified" badges or similar indicators on certain records or profiles. These badges have specific, limited meanings:
- Verified Workshop: Indicates that the workshop has completed the MOTRaxis registration process and provided basic business information. It does not constitute an endorsement of the workshop's quality of work, certifications, or compliance with local regulations.
- Verified Service Record: Indicates that a service record has been confirmed by the workshop that performed the work. It does not mean MOTRaxis has independently audited or validated the accuracy of the record.
- Verified badges do not imply any warranty, guarantee, or certification by MOTRaxis regarding the quality of parts, labor, or services described in the record.
4. Workshop Records
Service records displayed on the platform are entered by workshops and reflect the information they choose to submit. Please note:
- MOTRaxis does not perform on-site inspections or audits of workshop operations.
- The accuracy of parts descriptions, labor details, costs, and service notes is the responsibility of the recording workshop.
- Discrepancies between what was actually performed and what was recorded may exist. If you believe a service record is inaccurate, you may raise a dispute through the platform.
- Workshop ratings and reviews reflect the opinions of individual users and are not endorsed by MOTRaxis.
5. Data Accuracy & Corrections
We strive to ensure the accuracy and integrity of data on the platform, but we cannot guarantee that all information is error-free. MOTRaxis reserves the right to:
- Correct obvious errors or inconsistencies in platform data.
- Remove content that violates our Terms of Service, including fraudulent records, abusive reviews, or misleading information.
- Modify or update how data is displayed, calculated, or aggregated (including the Health Score algorithm) to improve accuracy and usefulness.
- Anonymize or aggregate data for platform analytics and improvement purposes.
If you believe any data associated with your account or vehicle is inaccurate, please contact us or use the in-app dispute mechanism so we can investigate and take appropriate action.
6. Limitation of Liability
To the maximum extent permitted by applicable law:
- The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Softwairz, its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of or inability to use the Service.
- We are not liable for any decisions you make based on information obtained through the Service, including but not limited to vehicle purchase decisions, insurance assessments, or safety judgments.
- We are not responsible for the acts or omissions of any workshop, vehicle owner, or other user of the platform.
- Our total aggregate liability for all claims arising from or related to the Service shall not exceed the total amount of fees paid by you to MOTRaxis in the 12 months preceding the event giving rise to the claim.
7. No Professional Advice
Nothing on the MOTRaxis platform constitutes professional mechanical, automotive, legal, or financial advice. Information provided through the Service (including the Health Score, service recommendations, and mileage analytics) is for general informational purposes only. Always consult qualified professionals for specific automotive, legal, or financial questions.
8. Third-Party Content & Links
The platform may contain content provided by workshops, vehicle owners, and other third parties. MOTRaxis does not endorse, guarantee, or assume responsibility for the accuracy or reliability of third-party content. Any links to external websites or services are provided for convenience and do not imply endorsement.
9. Changes to This Disclaimer
We may update this Disclaimer from time to time to reflect changes in the platform or applicable law. We will notify registered users of material changes via email or in-app notification at least 14 days before changes take effect. The "Last Updated" date at the top reflects the most recent revision.
10. Contact Us
If you have questions about this Disclaimer, contact us at:
- Email: legal@motraxis.app
- Company: Softwairz
See also: Terms of Service | Privacy Policy | Data Deletion Policy
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